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At TableStyleHub, we believe that your tablecloths should bring joy and elegance to every dining occasion. If, for any reason, your purchase doesn’t meet your expectations, our Returns Policy is designed to make the process simple and hassle-free. We’re committed to ensuring your satisfaction, and our team is here to assist with any return or exchange needs.
Return Eligibility:
To be eligible for a return, items must be:
- Unused and Unwashed: The tablecloth should be in its original condition, free from any wear, washing, or damage.
- In Original Packaging: Please return items with any included tags or packaging intact, as this helps us process your return swiftly.
Return Window:
You have 30 days from the date of delivery to initiate a return. If 30 days have passed since you received your item, unfortunately, we cannot accept returns. However, our team is happy to help address any concerns or provide alternative solutions.
How to Initiate a Return:
- Contact Us: Begin your return by emailing us at [email protected]. Please include your order number and a brief explanation of the reason for your return.
- Receive Return Instructions: Once your return request is approved, we’ll send you detailed instructions on how and where to send your item.
- Ship Your Item: Safely package your item and ship it to the address provided. We recommend using a trackable shipping service to ensure your item reaches us securely.
Refunds:
- Once we receive and inspect your return, we’ll notify you of the approval status.
- Approved Returns: If your return is approved, a refund will be issued to your original payment method within 5-7 business days. Please allow some additional time for your bank or card provider to process the refund.
- Partial Refunds: In certain cases (e.g., items showing signs of use), partial refunds may be granted at our discretion.
Exchanges:
If you wish to exchange your tablecloth for a different size, color, or style, please contact us at [email protected]. Exchanges are subject to product availability, and we’ll work closely with you to ensure you receive the perfect replacement.
Non-Returnable Items:
Certain items may not be eligible for return, including:
- Custom or personalized tablecloths created specifically for you.
- Clearance or final sale items.
Shipping Costs for Returns:
Shipping fees for returns are the responsibility of the customer unless the item was received damaged or incorrect. If your order was over $49.99 and qualified for free shipping, please note that only the cost of the item itself will be refunded, not the initial shipping discount.
Damaged or Defective Items:
We want your experience to be perfect from start to finish. If your tablecloth arrives damaged or defective, please contact us within 7 days of receiving it at [email protected]. Our team will work quickly to provide a replacement or issue a full refund.
Thank you for choosing TableStyleHub, where every table deserves a touch of style. We’re dedicated to making your shopping experience as seamless and enjoyable as possible!